October 8, 2008

HOLIDAY INN IN LANCASTER COUNTY, PENNSYLVANIA DOESN’T PLAY BY THE RULES - ARE THEY PUTTING THEIR CUSTOMERS AT RISK?

PENNSYLVANIA HOTEL LIABILITY LAWYER, PENNSYLVANIA HOTEL LIABILITY LAWYER, JEFFREY REIFF, WEIGHS IN

According to a story published on September 28, 2008 by the Sunday News in Lancaster, Pennsylvania, inspectors for the Pennsylvania Department of Agriculture, responding to consumer complaints at the Holiday Inn in Lancaster County, were surprised when they found a laundry list of offenses. According to the article, when the hotel’s walk-in refrigerator failed, hotel employees moved the contents to a guest room for cooling. The room’s air conditioner was turned all the way down to 65 degrees, 25 degrees higher than the maximum temperature allowed by Pennsylvania State Health guidelines. On the same day of the food inspection, the Pennsylvania Bureau of Liquor Control Enforcement Officers searched the hotel and found that it was selling liquor without a license and had been doing so for over a year when the ownership changed hands and new owners never sought to renew the liquor license. It is reported that Treasury officials claim that the hotel had failed to pay taxes since July 21st and it is impossible to determine how much the hotel owes due to the fact that the figures come from the hotel’s monthly reports which are not accurate or complete either (according to the report). According to records, the State Department of Revenue placed a lien on the property for $29,259.28 in unpaid sales taxes for November and December 2007. Employees of the hotel paint and even grimmer picture for this Lancaster County Holiday Inn. They state that paychecks have been late, have been bounced and they have been paying insurance premiums out of their paychecks, yet, this hotel is not actually carrying insurance, according to reports.

One employee found this out the hard way when he went in for surgery and was told he did not have insurance, even though he had been paying for it through his employer. It was further reported that housekeeping employees have been instructed to rinse out and reuse disposable supplies in guest rooms. This included refilling used shampoo bottles and rinsing out and reusing trash bags. It was further reported that utilities and cable have been shut off at the hotel for failure to pay bills and that the building has failed fire code inspections as well.

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September 18, 2008

AS THE ECONOMY CONTINUES TO WORSEN, RESTAURANTS EXPOSE THEMSELVES TO LIABILITY AND OTHERS TO HARM WITH INCREASED LATE NIGHT HOURS, INADEQUATE SECURITY AND IMPROPER BACKGROUND CHECKS ON EMPLOYEES - A PHILADELPHIA INADEQUATE SECURITY LAWYER WEIGHS IN.

Imagine this scenario, you go to a restaurant or franchise later in the evening to enjoy a meal and you are assaulted, stabbed or shot by one of the restaurant’s employees. Imagine another scenario, you are at your home, order takeout, and the delivery man comes and assaults or kills you or a loved one.

In the last few months, Philadelphia personal injury attorney, Jeffrey Reiff, was contacted by individuals who had each suffered a separate and catastrophic incident as mentioned above.

Many restauranteurs employ security systems, attend conferences, hire the best security consultants and set forth rules to insure a safe, crime free workplace and the safety of their customers and employees. But despite the focus on security, horrible crimes are defeating the best systems in place. According to an article published in Nations Restaurant News (www.nrn.com) since 2003, 341 restaurant employees and an unknown number of guests have been murdered on restaurant properties according to the U.S. Bureau of Labor Statistics. Although the number of deaths fell more than 25% between 2003 and 2004, the number is headed north again, jumping nearly 21% from 73 deaths in 2005 to 88 deaths in 2006.

The NRN article quotes Chris McGoey, head of Crime Doctors, a security consulting firm with offices in San Francisco and Los Angeles, “All the studies I’ve seen say that late night retail and your businesses (restaurants) are the leading sites of employee homicides in the United States and the number one place for male fatalities in the workplace”. Mr. McGoey goes on to state “As more chains open 24 hours, we will experience more workplace violence, serious injuries and death in the restaurant business because I don’t think your industry gets it”.

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September 10, 2008

SAFETY AND PRIVACY OF HOTEL GUESTS IS A TOP PRIORITY; ARE YOU REALLY SAFE WHEN YOU CHECK INTO YOUR HOME AWAY FROM HOME - A PENNSYLVANIA PERSONAL INJURY LAWYER SHARES HIS THOUGHTS

The safety and privacy of hotel guests should be the top priority for hotel owners and operators. Many times, this simply is not the case. Many hotels, cruise ships and apartment homes are actually full of poorly lit corridors, tunnels, nooks and crannies, and other places were crimes can be and are easily committed. Lack of security in hotels, motels, apartment houses and on cruise ships is a big issue for the tourism and rental housing industry and also an issue that we do not often hear too much about. Usually when we do hear about it, an easily avoidable tragedy has occurred.

Recently, a hotel security guard, with an unrevealed lengthy arrest record, sexually assaulted a teenage occupant of a hotel in Panama City Beach, Florida and then threw his victim from a sixth floor balcony, according to Panama City Florida police. The girl hit two lower roofs, landing in a second floor stairwell, suffering serious injuries. The security guard was questioned by police and released without realizing that he was wanted on an outstanding warrant from the State of Indiana. This attack happened at 1:00 a.m. at a Panama City Beach resort where the security guard was on duty and supposed to be protecting guests from such an event. Research after the violent crime indicated that the security guard had an extensive criminal history, including convictions for burglary, escape, auto theft and receiving stolen property, as well as shoplifting and marijuana possession charges. (article)

Hotel owners, apartment owners and cruise ship operators must be oriented towards security of their guests in today’s world and they must insure that the proper security equipment is installed, maintained and regularly used, and that security guards have their employment and criminal backgrounds properly checked. Technology is an important part in meeting today’s security requirements. Surprisingly, a survey conducted of hotel managers by The Cornell School of Hotel Administration revealed that most hotels made no changes to safety and security staffing or procedures in the year following the September 11, 2001 terrorist attacks. Many times horrific injuries and incidences occur at hotels and motels due to poor lighting, inadequate security, locks that do not function, and the lack of easily affordable and available technological security devices such as closed circuit cameras. Because of such inadequate security, many unsuspecting guests are robbed, shot, killed, rape, stabbed or assaulted in hotels, motels, shopping malls, apartment parking lots, office buildings, condos and/or cruise ships.

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